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The Tronix Network Privacy Policy

Last updated: July 16, 2024

This is the Privacy Policy of The Tronix Network (hereafter referred to as "us" or "we"). This Privacy Policy describes how your personal information is collected, used, and shared when you use our streaming service, Tronix Network. ("Network") through our website https://tronixnetwork.com or any of our branded apps (together, the "Service").

By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.

  1. Personal Information We Collect

  2. How We User Your Informations

  3. Disclosure To Third Parties

  4. Targeted Advertising

  5. Emails

  6. Your Privacy RIghts

  7. Data Deletion Request

  8. Children's Privacy

  9. Changes

  10. Contact Us

  1. Personal Information We Collect

    When you use the Service, we collect the following types of personal information:

    1. Account Registration Information

      (1) To sign up for a free trial or make a purchase, you must create an account by providing us with your email address and password. You may also create a username and upload an avatar to use for comments or forums.

    2. Payment Information

      (1) You must also provide valid payment card information to sign up for a free trial subscription or make any other purchase. Except for the name associated with your card and information about the transaction (e.g., time of transaction, amount), payment card information is collected directly by a third-party payment vendor and is not received or stored by us. Information Collected Automatically

      (2) Each time you visit the Service, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, IP address, location information, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related metadata.

    3. Comments

      (1) We may offer the ability to provide comments or to post messages in a forum. Any posts you make will be publicly available.

    4. Other Information

      (1) You may also provide other information about yourself concerning surveys, contests, special offers, customer support inquiries, and other communications with us.

  2. How We Use Your Information

    We may use the information collected about you to:

    1. Fulfill your orders and deliver content to you.
    2. Send you marketing communications (depending on your preferences).
    3. Provide customer support to you.
    4. Analyze how the Service is being used for troubleshooting and improvements.
    5. Communicate with you.
    6. Collect debts, prevent fraud, and protect the integrity of the Service.
    7. Enforce our legal rights.

  3. Disclosures To Third Parties

    We may disclose your information to the following types of third parties:

    1. Authorized Service Providers

      (1) We share your information with authorized service providers involved in operating the Service. For example, we use Vodlix OTT to power the Service and provide customer support. You can read more about how Vodlix uses your personal information here: Vodlix Our authorized service providers also include payment providers, email service providers, and analytics companies.

    2. Legal Situations

      (1) We may disclose your information when we have a good faith belief that compliance is required by a search warrant, subpoena, court order, or similar request from a law enforcement or other government agency.

    3. To the Public

      (1) We may publicly disclose aggregated user statistics and other information that is not considered personal. If you comment on a video or participate in a forum, your comment will be shared publicly.

  4. Targeted Advertising

    We may use your personal information to provide targeted advertisements or marketing communications that may interest you.

    You can limit the use of your information for purposes of targeted advertising using a number of methods:

    1. Via the Digital Advertising Alliance's tool available at optout.aboutads.info which lets you opt-out of interest-based website ads.
    2. Via AppChoices mobile app, available at https://www.youradchoices.com/appchoices, lets you opt out of interest-based mobile app ads.
    3. Using platform specificopt-out features: Google: https://adssettings.google.com/
    4. Facebook: https://www.facebook.com/about/ads
    5. By configuring your browser and/or mobile settings to restrict third-party cookies and/or the use of the advertising ID associated with your mobile device for interest-based advertising purposes.

      The options described above must be set on each of your devices to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting out, you may still receive some cookies and interest-based ads from other companies.

  5. Emails

    When you create an account, you may receive certain emails:

    1. Transaction Emails:

      (1) When you first create an account, we may send you a welcome email providing information about your subscription and account. If you make a purchase, we may send you an email confirming your purchase. We may also send you other emails concerning your account status and renewals. You may not opt out of transactional emails.

    2. Marketing Emails:

      (1) Depending on your preferences, we may send you emails about new programs, features, or promotions. You may opt out of these emails anytime in your account settings.

  6. Your Privacy Rights

    You may change your account information or close your account at any time by logging into your account and adjusting your account settings. If you close your account or request that we delete your account, you may lose access to content you have purchased. When you close your account, we may preserve your account information to (i) let you know about new offers and content, (ii) where we believe in good faith that preservation is necessary to enforce our rights

    1. California Users:

      (1) Users from California have the right to request information about the categories and sources of personal information collected about you and the associated purposes for collection and third-party disclosures, request a copy of your personal information, request deletion of your personal information, and opt out of the sale of your personal information.

      (2) To exercise your right to access or delete your personal information, submit your request using our form. Note that to process your request, we must be able to verify your identity as the owner of the account you are inquiring about. We may not be able to fulfill your request until we can do so. Although you do not need an account to submit a request, we may be unable to locate certain information to process your request if you don't have one.

    2. Nevada Users:

      (1) Nevada residents have the right to opt out of the sale of certain "covered information" collected by operators of websites or online services. We currently do not sell covered information, as "sale" is defined by such law, and we don't have plans to sell this information.

  7. Data Deletion Request
    Your Right to Delete Your Data

    We understand that your personal data belongs to you, and you have the right to request its deletion at any time. This policy outlines the steps you can take to have your personal data removed from our systems.

    How to Request Data Deletion
    1. Contact Us:

      To initiate a data deletion request, please contact our support team at [email protected]. You can also submit a request through our online form.

    2. Verification:

      We must verify your identity before processing your request for security purposes. We may ask for information such as your account details, email address, or other identifying information to ensure the request is legitimate.

    3. Processing Your Request:

      Once we have verified your identity, we will begin processing your request. This may involve removing your personal data from our active databases and systems.

    4. Confirmation:

      After we have completed the deletion process, we will send you a confirmation email to notify you that your data has been successfully deleted.

    Important Considerations
    • • Retention Periods:

      Please note that some data may be retained as required by law or for legitimate business purposes, such as fulfilling our contractual obligations or resolving disputes. We will inform you if this is the case.

      •
    • Service Impact:

      Deleting your personal data may affect your ability to use certain features of our service. For example, you may lose access to your account, subscription details, and personalized content.

      •
    • Third-Party Services:

      If your data has been shared with third-party service providers as part of our operations, we will take reasonable steps to inform these providers of your deletion request. However, we cannot guarantee that they will comply with your request.

  8. Children's Privacy

    The Service is not intended for individuals under the age of 16. If you are a parent or legal guardian who has discovered that your child has provided personal information through the Service without your consent, please contact us so we can remove any unauthorized information.

  9. Change

    We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.

  10. Contact Information

    If you have any questions or concerns about our data deletion process, please contact us at:

    • Email: [email protected]
    • Phone: +1(802) 287-6649
    • Address 11024 Balboa Blvd. #1660, Granda Hills, CA 91344

    11. By exercising your right to delete your data, you help us ensure that we respect your privacy and handle your personal information with the utmost care.