Last updated: July 16, 2024
This is the Privacy Policy of The Tronix Network (hereafter referred to as "us" or "we"). This Privacy Policy describes how your personal information is collected, used, and shared when you use our streaming service, Tronix Network. ("Network") through our website https://tronixnetwork.com or any of our branded apps (together, the "Service").
By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.
When you use the Service, we collect the following types of personal information:
(1) To sign up for a free trial or make a purchase, you must create an account by providing us with your email address and password. You may also create a username and upload an avatar to use for comments or forums.
(1) You must also provide valid payment card information to sign up for a free trial subscription or make any other purchase. Except for the name associated with your card and information about the transaction (e.g., time of transaction, amount), payment card information is collected directly by a third-party payment vendor and is not received or stored by us. Information Collected Automatically
(2) Each time you visit the Service, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, IP address, location information, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related metadata.
(1) We may offer the ability to provide comments or to post messages in a forum. Any posts you make will be publicly available.
(1) You may also provide other information about yourself concerning surveys, contests, special offers, customer support inquiries, and other communications with us.
We may use the information collected about you to:
We may disclose your information to the following types of third parties:
(1) We share your information with authorized service providers involved in operating the Service. For example, we use Vodlix OTT to power the Service and provide customer support. You can read more about how Vodlix uses your personal information here: Vodlix Our authorized service providers also include payment providers, email service providers, and analytics companies.
(1) We may disclose your information when we have a good faith belief that compliance is required by a search warrant, subpoena, court order, or similar request from a law enforcement or other government agency.
(1) We may publicly disclose aggregated user statistics and other information that is not considered personal. If you comment on a video or participate in a forum, your comment will be shared publicly.
We may use your personal information to provide targeted advertisements or marketing communications that may interest you.
You can limit the use of your information for purposes of targeted advertising using a number of methods:
The options described above must be set on each of your devices to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting out, you may still receive some cookies and interest-based ads from other companies.
When you create an account, you may receive certain emails:
(1) When you first create an account, we may send you a welcome email providing information about your subscription and account. If you make a purchase, we may send you an email confirming your purchase. We may also send you other emails concerning your account status and renewals. You may not opt out of transactional emails.
(1) Depending on your preferences, we may send you emails about new programs, features, or promotions. You may opt out of these emails anytime in your account settings.
You may change your account information or close your account at any time by logging into your account and adjusting your account settings. If you close your account or request that we delete your account, you may lose access to content you have purchased. When you close your account, we may preserve your account information to (i) let you know about new offers and content, (ii) where we believe in good faith that preservation is necessary to enforce our rights
(1) Users from California have the right to request information about the categories and sources of personal information collected about you and the associated purposes for collection and third-party disclosures, request a copy of your personal information, request deletion of your personal information, and opt out of the sale of your personal information.
(2) To exercise your right to access or delete your personal information, submit your request using our form. Note that to process your request, we must be able to verify your identity as the owner of the account you are inquiring about. We may not be able to fulfill your request until we can do so. Although you do not need an account to submit a request, we may be unable to locate certain information to process your request if you don't have one.
(1) Nevada residents have the right to opt out of the sale of certain "covered information" collected by operators of websites or online services. We currently do not sell covered information, as "sale" is defined by such law, and we don't have plans to sell this information.
We understand that your personal data belongs to you, and you have the right to request its deletion at any time. This policy outlines the steps you can take to have your personal data removed from our systems.
To initiate a data deletion request, please contact our support team at support@tronixnetwork.com. You can also submit a request through our online form.
We must verify your identity before processing your request for security purposes. We may ask for information such as your account details, email address, or other identifying information to ensure the request is legitimate.
Once we have verified your identity, we will begin processing your request. This may involve removing your personal data from our active databases and systems.
After we have completed the deletion process, we will send you a confirmation email to notify you that your data has been successfully deleted.
Please note that some data may be retained as required by law or for legitimate business purposes, such as fulfilling our contractual obligations or resolving disputes. We will inform you if this is the case.
•Deleting your personal data may affect your ability to use certain features of our service. For example, you may lose access to your account, subscription details, and personalized content.
•If your data has been shared with third-party service providers as part of our operations, we will take reasonable steps to inform these providers of your deletion request. However, we cannot guarantee that they will comply with your request.
The Service is not intended for individuals under the age of 16. If you are a parent or legal guardian who has discovered that your child has provided personal information through the Service without your consent, please contact us so we can remove any unauthorized information.
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.
If you have any questions or concerns about our data deletion process, please contact us at:
By exercising your right to delete your data, you help us ensure that we respect your privacy and handle your personal information with the utmost care.